Customer and Employee
Data-Driven Experience Platform
Generate real-time user data and personalize the experience for more relevant interactions, increased engagement, and higher loyalty.
The cycle for more success
The cycle for more success
Collect user data, derive ideas for measures from it and implement them consistently. This continuous cycle enables success. With yawave, we support every single step.
User Hub
User Data Platform – CDP Insight
Collect activities such as Views, Visits, Considerations, Interactions, Conversions, Influences and more directly as real-time user data from all systems.
User Account & Access Management – IAM Insight
A central user portal enables the collection of first-party user data and provides information such as preferences, favorites, points, benefits, purchases and more.
All this in a no-code variant or easily integrated into your existing systems.
Insight Hub
Insight Hub
Data Exploration & Visualization Platform
Analyze, segment, and visualize user data to make the right adjustments.
Marketing Automation
Use customer data to trigger automated workflows for personalized experiences.
Loyalty Management
Motivate users with rewards to sustainably increase transactions and build long-term loyalty.
Personalization and recommendation engine
Personalize content using AI to inspire and persuade users to buy.
Interaction Hub
Multi-Channel-Publishing
Efficiently create content such as ads, news, events, etc. and distribute them via web, app, email, messages, live blogs, and posts to deliver an outstanding customer experience.
Interaction Toolset
Easily enrich content with tools like Payment, Forms, Feedback, Subscription, etc. to increase the engagement of your audience.
Digital & Asset Management – ECM/CDN Insight
Collect content from websites, apps, and social media. Manage and leverage digital assets to more easily manage the growing chaos.
Under the Hood
Use Cases
Insights into possible use cases of the yawave suite
More appreciation for your employees
With yawave, you reward additional employee activities with points and benefits. Recommending job openings, sharing content, generating leads, or soliciting feedback are all rewarded.
Customer experiences in tourism
The all-inclusive solution for destinations – for a more active community and more bookings.
Fan activation in sports
The comprehensive solution for more news power, a more active fan community and more effective marketing
Community building for the media
The comprehensive solution for publishers – for an active audience and more subscribers.
A strong team
ZSC Lions and yawave
Read our Success Stories to learn how we make our customers even more successful.
How Lions are driving fan-centered club digitization and exploiting the possibilities of contemporary and interactive fan communication.
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Efficiency
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Digital reach
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Revenue
In our success stories, we show you how we make our customers even more successful.