Customer and Employee

Data-Driven Experience Platform

Generate real-time user data and personalize the experience for more relevant interactions, increased engagement, and higher loyalty.

yawave software

The cycle for more success

wheel yawave
Collect user data, derive ideas for measures from it and implement them consistently. This continuous cycle enables success. With yawave, we support every single step.

The cycle for more success

Collect user data, derive ideas for measures from it and implement them consistently. This continuous cycle enables success. With yawave, we support every single step.

User Hub

User Data Platform – CDP Insight
Collect activities such as Views, Visits, Considerations, Interactions, Conversions, Influences and more directly as real-time user data from all systems.

User Account & Access Management – IAM Insight
A central user portal enables the collection of first-party user data and provides information such as preferences, favorites, points, benefits, purchases and more.

All this in a no-code variant or easily integrated into your existing systems.

Insight Hub

interaction hub yawave

Insight Hub

Data Exploration & Visualization Platform
Analyze, segment, and visualize user data to make the right adjustments.

Marketing Automation
Use customer data to trigger automated workflows for personalized experiences.

Loyalty Management
Motivate users with rewards to sustainably increase transactions and build long-term loyalty.

Personalization and recommendation engine
Personalize content using AI to inspire and persuade users to buy.

Interaction Hub

Multi-Channel-Publishing
Efficiently create content such as ads, news, events, etc. and distribute them via web, app, email, messages, live blogs, and posts to deliver an outstanding customer experience.

Interaction Toolset
Easily enrich content with tools like Payment, Forms, Feedback, Subscription, etc. to increase the engagement of your audience.

Digital & Asset Management – ECM/CDN Insight
Collect content from websites, apps, and social media. Manage and leverage digital assets to more easily manage the growing chaos.

Use Cases

Insights into possible use cases of the yawave suite

More appreciation for your employees

With yawave, you reward additional employee activities with points and benefits. Recommending job openings, sharing content, generating leads, or soliciting feedback are all rewarded.

Customer experiences in tourism

The all-inclusive solution for destinations – for a more active community and more bookings.

Fan activation in sports

The comprehensive solution for more news power, a more active fan community and more effective marketing

Community building for the media

The comprehensive solution for publishers – for an active audience and more subscribers.

A strong team

ZSC Lions and yawave

Read our Success Stories to learn how we make our customers even more successful.

Go to the Success Story →

How Lions are driving fan-centered club digitization and exploiting the possibilities of contemporary and interactive fan communication.

FC Luzern Case Study Teaser

%

Efficiency

%

Digital reach

%

Revenue

In our success stories, we show you how we make our customers even more successful.

Skyrocket your customer experience.