Digital Customer Experience for Tourism Companies

The all-inclusive solution for destinations – for a more active community and more bookings.

Content Hub

Communicate and receive feedback from your guests, efficiently bundled in the news hub:

  • Central control, creation and distribution of your content (website, blog, social media, etc.)
  • Content distribution at the push of a button or with scheduling function for automated publication
  • Definition and assignment of internal and external roles

Guest CRM

All your guest data in one place:

  • Central contact database
  • Automatic updates of interactions
  • Comprehensive guest data such as news interests, interaction behavior, etc.
  • Central data protection documentation according to GDPR
  • Possible interfaces to CRMs and systems of individual service providers

Guest area

  • Configurable “my-area” with login and easy integration into the website / guest platform
  • Exclusive content for registered users (e.g. background reports, early access to destination news)
  • Points program with loyalty points and rewards
  • Automated messages for registered guests

Attract more guests to your destination?

Turn your guests into repeat customers

Engage with and reward your contacts’ interactions and create an active community.

Guest Engagement

Access a wide toolset. Form, payment, sharing, etc. simply click together in the editor.

Automation

Marketing workflows for automated communication processes and even more efficiency.

Analysis

Understand how your guests interact with your content and create an individual customer approach.

Liveblog

Offer your guests and prospects a compelling live experience:

  • Make occasions and events in the destination experienceable independent of location (e.g. guest events, concerts, opening of infrastructure projects)
  • Easy transfer of prepared content from the Content Hub
  • Interactions in the blog (conversions such as purchases, donations, etc.)

Your community. Your content. Your conversions.