Feedback & Voting
Whether online or via tablet at the point of sale, feedback, polls, and surveys help you better understand your customers and encourage their active participation.
Configure it with ease
Create comprehensive interaction tools in no time at all—no programming knowledge required:
- Customizable Motivation Section for More Conversions
- Customizable Fields and User Flows
- Flexible creation in multiple languages
Managing User Engagement
Take advantage of a content visit to generate engagement on your own platforms:
- Network effect through sharing and recommendations
- Participation Through Feedback and Voting
- Transactions via Form, Subscribe, and Payment
Use the interaction to trigger a follow-up action
Use a completed interaction as a starting point for insights, automation workflows, and follow-up campaigns:
- Detailed Reports / Dashboards
- Automated Assignment to Segment / Dimension
- Targeted and personalized follow-up content delivery
Compliance Under Control
Manage your consent and permission processes in an integrated way across all interactions:
- Stored permission data (action, opt-in type, confirmation time) for each contact
- Flexibly configurable consent options (simple, confirmed, or double opt-in)
- Centrally configurable privacy policies and legal notices for all interaction tools
Flexible Integration
Interaction tools can be integrated into a website, landing page, or individual piece of content in a variety of ways:
- Assign a Configured Tool to a Publication (When Using yawave Content Hub)
- Easy integration via embed code as a pop-up, widget, or custom
Achieve greater success with the yawave Customer Experience Suite.
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