Feedback & Voting

Whether online or via tablet at the point of sale, feedback, polls, and surveys help you better understand your customers and encourage their active participation.

RHB Feedback Tool

Configure it with ease

Create comprehensive interaction tools in no time at all—no programming knowledge required:

  • Customizable Motivation Section for More Conversions
  • Customizable Fields and User Flows
  • Flexible creation in multiple languages
interaction hub yawave

Managing User Engagement

Take advantage of a content visit to generate engagement on your own platforms:

  • Network effect through sharing and recommendations
  • Participation Through Feedback and Voting
  • Transactions via Form, Subscribe, and Payment

Use the interaction to trigger a follow-up action

Use a completed interaction as a starting point for insights, automation workflows, and follow-up campaigns:

  • Detailed Reports / Dashboards
  • Automated Assignment to Segment / Dimension
  • Targeted and personalized follow-up content delivery

Compliance Under Control

Manage your consent and permission processes in an integrated way across all interactions:

  • Stored permission data (action, opt-in type, confirmation time) for each contact
  • Flexibly configurable consent options (simple, confirmed, or double opt-in)
  • Centrally configurable privacy policies and legal notices for all interaction tools

Flexible Integration

Interaction tools can be integrated into a website, landing page, or individual piece of content in a variety of ways:

  • Assign a Configured Tool to a Publication (When Using yawave Content Hub)
  • Easy integration via embed code as a pop-up, widget, or custom

Achieve greater success with the yawave Customer Experience Suite.