Feedback & Voting
Whether online or via tablet at the POS – feedback, voting and surveys help you to better understand your customers and actively involve them.
Generate payment interactions on your own platform
Activate your own community in a flexible and targeted manner
Collect and use valuable user data
Easy to configure
Generate comprehensive interaction tools in the shortest possible time without any existing programming knowledge:
- Designable motivation area for more conversions
- Freely definable fields and user flows
- Flexible creation in several languages
Control user engagement
Use the time of a content visit and generate interactions on your own platforms:
- Network effect through sharing and recommendations
- Participation through feedback and voting
- Transactions through Form, Subscribe and Payment
Use interaction for follow-up action
Use a successful interaction as a starting point for insights, automation workflows and follow-up actions:
- Detailed evaluations / dashboards
- Automated assignment to segment / dimension
- Targeted and personalized follow-on recording
Full control of compliance
Control your consent and permission management in an integrated way across all interactions:
- Saved authorization data (action, opt-in type, confirmation time) on contact
- Flexibly adjustable authorization variants (single, confirmed or double opt-in)
- Centrally configurable privacy policies and legal texts for all interaction tools
Flexible integration
The interaction tools can be integrated into a website, landing page or individual content in a variety of ways:
- Assign configured tool to a publication (when using yawave Content Hub)
- Simple integration via embed code as a pop-up, widget or user-defined
Achieve greater success with the yawave Customer Experience Suite.
Location
yawave AG
Hirschmattstrasse 15
6003 Luzern
Switzerland
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Solution
Company
©yawave 2022