{"id":9002,"date":"2022-03-30T11:01:42","date_gmt":"2022-03-30T09:01:42","guid":{"rendered":"https:\/\/yawave.com\/contact\/"},"modified":"2023-07-18T14:11:22","modified_gmt":"2023-07-18T12:11:22","slug":"contact","status":"publish","type":"page","link":"https:\/\/yawave.com\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Hero” _builder_version=”4.21.0″ background_enable_color=”off” background_color_gradient_direction=”135deg” background_color_gradient_start=”#0195df” background_color_gradient_end=”#174a8f” background_image=”https:\/\/yawave.com\/wp-content\/uploads\/2022\/02\/yawave_bg_v2.jpg” custom_padding=”||||false|false” animation_direction=”bottom” hover_enabled=”0″ box_shadow_style=”preset3″ box_shadow_vertical=”-250px” box_shadow_blur=”0px” box_shadow_color=”#F8FBFE” box_shadow_position=”inner” global_colors_info=”{}” sticky_enabled=”0″][et_pb_row _builder_version=”4.21.0″ hover_enabled=”0″ global_colors_info=”{}” custom_padding=”20px|0px|70px|0px|false|false” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”||||||||” text_text_color=”#434B54″ text_line_height=”1.8em” header_font=”||||||||” header_text_align=”center” header_text_color=”#434B54″ header_line_height=”1.3em” header_2_font=”||||||||” text_orientation=”center” max_width=”700px” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

Contact<\/h1>\n

Find answers to your questions about the purpose or use of the yawave User Interaction Suite.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ admin_label=”Contact Information” _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ background_color_gradient_direction=”243deg” background_color_gradient_start=”#3D72E7″ background_color_gradient_end=”#53a0fe” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Contact Sales” use_icon=”on” font_icon=”\ue0f5||divi||400″ icon_color=”#0195DF” image_icon_width=”64px” content_max_width=”470px” _builder_version=”4.16″ header_font=”|600|||||||” header_text_color=”#535b7c” header_line_height=”1.4em” body_font=”||||||||” body_text_color=”#959baf” body_font_size=”16px” background_color=”#ffffff” text_orientation=”center” custom_margin=”||-24px|” custom_padding=”40px|30px|64px|30px” border_radii=”on|4px|4px|4px|4px” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” icon_font_size=”64px” locked=”off” global_colors_info=”{}”]<\/p>\n

Find out if yawave is a good fit for your company.<\/p>\n

[\/et_pb_blurb][et_pb_button button_url=”https:\/\/calendly.com\/markus-koch\/30min” button_text=”Sales kontaktieren” button_alignment=”center” module_class=”button_popup” _builder_version=”4.21.0″ _module_preset=”b8fa3559-8baa-4ff5-8a2f-e3752882096f” button_bg_color_gradient_stops=”#3D72E7 0%|#53a0fe 100%” button_bg_color_gradient_start=”#3D72E7″ button_bg_color_gradient_end=”#53a0fe” custom_margin=”5px||0px||false|false” hover_enabled=”0″ button_text_color_hover=”#ffffff” button_border_radius_hover=”26px” button_letter_spacing_hover=”1px” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ background_color_gradient_direction=”243deg” background_color_gradient_start=”#3D72E7″ background_color_gradient_end=”#53a0fe” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Contact support” use_icon=”on” font_icon=”\ue028||divi||400″ icon_color=”#0195DF” image_icon_width=”64px” content_max_width=”470px” _builder_version=”4.16″ header_font=”|600|||||||” header_text_color=”#535b7c” header_line_height=”1.4em” body_font=”||||||||” body_text_color=”#959baf” body_font_size=”16px” background_color=”#ffffff” text_orientation=”center” custom_margin=”||-24px|” custom_padding=”40px|30px|64px|30px” border_radii=”on|4px|4px|4px|4px” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” icon_font_size=”64px” locked=”off” global_colors_info=”{}”]<\/p>\n

For all questions about the yawave product in use.<\/p>\n

[\/et_pb_blurb][et_pb_button button_url=”#contactform” button_text=”Support kontaktieren” button_alignment=”center” _builder_version=”4.21.0″ _module_preset=”b8fa3559-8baa-4ff5-8a2f-e3752882096f” button_bg_color_gradient_stops=”#3D72E7 0%|#53a0fe 100%” button_bg_color_gradient_start=”#3D72E7″ button_bg_color_gradient_end=”#53a0fe” custom_margin=”5px||0px||false|false” hover_enabled=”0″ button_text_color_hover=”#ffffff” button_border_radius_hover=”26px” button_letter_spacing_hover=”1px” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ background_color_gradient_direction=”243deg” background_color_gradient_start=”#3D72E7″ background_color_gradient_end=”#53A0FE” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Documentation” use_icon=”on” font_icon=”\uf02d||fa||900″ icon_color=”#0195DF” image_icon_width=”64px” content_max_width=”470px” _builder_version=”4.16″ header_font=”|600|||||||” header_text_color=”#535b7c” header_line_height=”1.4em” body_font=”||||||||” body_text_color=”#959baf” body_font_size=”16px” background_color=”#ffffff” text_orientation=”center” custom_margin=”||-24px|” custom_padding=”40px|30px|64px|30px” border_radii=”on|4px|4px|4px|4px” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” icon_font_size=”64px” locked=”off” global_colors_info=”{}”]<\/p>\n

Learn how to use the software for specific purposes.<\/p>\n

[\/et_pb_blurb][et_pb_button button_url=”https:\/\/docs.yawave.com\/docs” url_new_window=”on” button_text=”Dokumentation lesen” button_alignment=”center” _builder_version=”4.16″ _module_preset=”b8fa3559-8baa-4ff5-8a2f-e3752882096f” button_bg_color_gradient_direction=”245deg” button_bg_color_gradient_stops=”#3D72E7 0%|#53a0fe 100%” button_bg_color_gradient_start=”#3D72E7″ button_bg_color_gradient_end=”#53a0fe” custom_margin=”5px||0px||false|false” button_text_color_hover=”#ffffff” button_border_radius_hover=”26px” button_letter_spacing_hover=”1px” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Email Form Section” _builder_version=”4.16″ background_color=”#f8fbfe” custom_padding=”100px|0px|100px|0px” global_colors_info=”{}”][et_pb_row module_id=”contactform” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ _module_preset=”dcdeeb48-de4b-44ef-b982-45411f7bcf01″ global_colors_info=”{}”]<\/p>\n

Write us an email<\/h2>\n

Do you have questions or concerns? Then do not hesitate to contact us.
contact@yawave.com<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”2″ disabled_on=”on|on|on” _builder_version=”4.16″ custom_padding=”15px||15px|” disabled global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_color_gradient_direction=”243deg” background_color_gradient_start=”#3D72E7″ background_color_gradient_end=”#53a0fe” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_contact_form email=”maurizio.wyss@yawave.com” success_message=”Das hat geklappt.” submit_button_text=”Nachricht absenden” module_id=”et_pb_contact_form_0″ _builder_version=”4.16″ _unique_id=”059dc49d-c6df-4f94-a4cc-a5a654cbb4e2″ form_field_background_color=”#ffffff” form_field_font=”Proxima Nova Light||||||||” custom_button=”on” button_text_size=”13px” button_text_color=”#ffffff” button_bg_color=”#0195DF” button_bg_color_gradient_direction=”235deg” button_bg_color_gradient_stops=”#3D72E7 0%|#53a0fe 100%” 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button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Message” field_type=”text” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” 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custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ _module_preset=”dcdeeb48-de4b-44ef-b982-45411f7bcf01″ global_colors_info=”{}”]<\/p>\n

Frequently asked questions<\/h2>\n

Maybe our FAQs already help you.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.16″ custom_padding=”15px||15px|” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color_gradient_direction=”243deg” background_color_gradient_start=”#3D72E7″ background_color_gradient_end=”#53a0fe” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”When and how can I cancel the subscription?” icon_placement=”left” content_max_width=”470px” _builder_version=”4.16″ header_font=”||||||||” header_text_align=”left” header_text_color=”#535b7c” header_line_height=”1.4em” body_font=”||||||||” body_text_align=”left” body_text_color=”#959baf” body_font_size=”16px” background_color=”#ffffff” text_orientation=”center” custom_margin=”||6%|” custom_padding=”40px|20px|40px|20px” animation_style=”zoom” animation_intensity_zoom=”5%” border_radii=”on|4px|4px|4px|4px” border_width_top=”6px” border_color_top=”#0195DF” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” global_colors_info=”{}”]<\/p>\n

Ending the subscription is done in a simple way with the “End” button in the user account. You can cancel the subscription at any time. You have full access to the current subscription until the end of the subscription period.<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Is it possible to downgrade, e.g. from Enterprise to Business?” icon_placement=”left” content_max_width=”470px” _builder_version=”4.16″ header_font=”||||||||” header_text_align=”left” header_text_color=”#535b7c” header_line_height=”1.4em” body_font=”||||||||” body_text_align=”left” body_text_color=”#959baf” body_font_size=”16px” background_color=”#ffffff” text_orientation=”center” custom_margin=”||6%|” custom_padding=”40px|20px|40px|20px” animation_style=”zoom” animation_intensity_zoom=”5%” border_radii=”on|4px|4px|4px|4px” border_color_all=”#1e1584″ border_width_top=”6px” border_color_top=”#0195DF” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” locked=”off” global_colors_info=”{}”]Of course, you can easily downgrade using the “Customize” button in your account, as long as your contacts and activities in your current subscription do not exceed the volume. Downgrading will take effect at the time the current subscription ends.[\/et_pb_blurb][et_pb_blurb title=”Is it possible to pay by invoice?” icon_placement=”left” content_max_width=”470px” _builder_version=”4.16″ header_font=”||||||||” header_text_align=”left” header_text_color=”#535b7c” header_line_height=”1.4em” body_font=”||||||||” body_text_align=”left” body_text_color=”#959baf” body_font_size=”16px” background_color=”#ffffff” text_orientation=”center” custom_margin=”||6%|” custom_padding=”40px|20px|40px|20px” animation_style=”zoom” animation_intensity_zoom=”5%” border_radii=”on|4px|4px|4px|4px” border_color_all=”#1e1584″ border_width_top=”6px” border_color_top=”#0195DF” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” global_colors_info=”{}”]We are happy to offer billing options for business and enterprise annual subscriptions. Contact us so we can adjust the subscription accordingly.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color_gradient_direction=”243deg” background_color_gradient_start=”#3D72E7″ background_color_gradient_end=”#53a0fe” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Which payment methods are accepted?” icon_placement=”left” content_max_width=”470px” _builder_version=”4.16″ header_font=”||||||||” header_text_align=”left” header_text_color=”#535b7c” header_line_height=”1.4em” body_font=”||||||||” body_text_align=”left” body_text_color=”#959baf” body_font_size=”16px” background_color=”#ffffff” text_orientation=”center” custom_margin=”||6%|” custom_padding=”40px|20px|40px|20px” animation_style=”zoom” animation_intensity_zoom=”5%” border_radii=”on|4px|4px|4px|4px” border_color_all=”#1e1584″ border_width_top=”6px” border_color_top=”#0195DF” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” global_colors_info=”{}”]<\/p>\n

We accept MasterCard, VISA and American Express credit cards. Our payment system is powered by stripe.com, a leading global payment service. Stripe exceeds common standards for secure payments. If you want to learn more about Stripe’s security standards, you can find <\/span>here<\/a> additional information<\/span>.<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”What if the volume exceeds the subscription limit?” icon_placement=”left” content_max_width=”470px” _builder_version=”4.16″ header_font=”||||||||” header_text_align=”left” header_text_color=”#535b7c” header_line_height=”1.4em” body_font=”||||||||” body_text_align=”left” body_text_color=”#959baf” body_font_size=”16px” background_color=”#ffffff” text_orientation=”center” custom_margin=”||6%|” custom_padding=”40px|20px|40px|20px” animation_style=”zoom” animation_intensity_zoom=”5%” border_radii=”on|4px|4px|4px|4px” border_width_top=”6px” border_color_top=”#0195DF” box_shadow_style=”preset3″ box_shadow_color=”rgba(34,56,101,0.12)” global_colors_info=”{}”]When you purchase a subscription, you have access to certain features and can manage a certain number of contacts and activities. In the event that your contact or activity volume exceeds your plan, you have the flexibility to upgrade and purchase additional volume and continue your publications.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ _module_preset=”default” background_color=”#0195df” background_color_gradient_start=”rgba(255,255,255,0)” background_color_gradient_end=”#008cd9″ custom_padding=”||||false|false” bottom_divider_color=”#0195DF” bottom_divider_height=”272px” bottom_divider_repeat=”1x” background_color_gradient_stops_tablet=”rgba(255,255,255,0) 0%|#008cd9 100%” background_color_gradient_stops_phone=”rgba(255,255,255,0) 0%|#008cd9 100%” box_shadow_style=”preset3″ box_shadow_vertical=”400px” box_shadow_blur=”0px” box_shadow_spread=”-80px” box_shadow_color=”#FFFFFF” box_shadow_position=”inner” global_module=”6657″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” background_image=”http:\/\/yawave.com\/wp-content\/uploads\/2022\/02\/yawave_bg_v2.jpg” custom_padding=”100px|50px|100px|50px|false|false” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset2″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” custom_margin=”60px|||60px|false|false” global_colors_info=”{}”]<\/p>\n

Power publishing for your website?<\/h3>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/calendly.com\/markus-koch\/30min” button_text=”Demo anfragen” module_class=”button_popup” _builder_version=”4.16″ _module_preset=”b8fa3559-8baa-4ff5-8a2f-e3752882096f” custom_margin=”15px||0px|60px|false|false” custom_margin_tablet=”15px||0px|60px|false|false” custom_margin_phone=”15px||0px|5px|false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Contact Find answers to your questions about the purpose or use of the yawave User Interaction Suite.Find out if yawave is a good fit for your company.For all questions about the yawave product in use.Learn how to use the software for specific purposes.Write us an email Do you have questions or concerns? Then do not […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"yoast_head":"\nContact - yawave User Interaction Suite<\/title>\n<meta name=\"description\" content=\"Contact the yawave team. We are at your disposal by phone or e-mail. 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