{"id":25867278,"date":"2026-06-29T14:39:40","date_gmt":"2026-06-29T12:39:40","guid":{"rendered":"https:\/\/yawave.com\/user-hub\/product-engagement-platform-feedback-tool\/"},"modified":"2026-06-29T14:39:40","modified_gmt":"2026-06-29T12:39:40","slug":"product-engagement-platform-feedback-tool","status":"publish","type":"page","link":"https:\/\/yawave.com\/en\/user-hub\/product-engagement-platform-feedback-tool\/","title":{"rendered":"Product &#8211; Engagement Platform &#8211; Feedback Tool"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; next_background_color=&#8221;#ffffff&#8221; admin_label=&#8221;Center Aligned Text  &#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f8fbfe&#8221; background_color_gradient_direction=&#8221;135deg&#8221; background_color_gradient_start=&#8221;#0195df&#8221; background_color_gradient_end=&#8221;#174a8f&#8221; background_image=&#8221;http:\/\/yawave.com\/wp-content\/uploads\/2022\/02\/yawave_bg_v2.jpg&#8221; custom_padding=&#8221;|0px||0px|false|false&#8221; bottom_divider_style=&#8221;waves&#8221; bottom_divider_flip=&#8221;horizontal&#8221; bottom_divider_style_tablet=&#8221;waves&#8221; bottom_divider_style_phone=&#8221;wave&#8221; bottom_divider_style_last_edited=&#8221;on|phone&#8221; bottom_divider_height_tablet=&#8221;&#8221; bottom_divider_height_phone=&#8221;60px&#8221; bottom_divider_height_last_edited=&#8221;on|phone&#8221; animation_direction=&#8221;bottom&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||50px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;6ca588f9-ac17-4b5e-aa89-4a59b7cc4e0f&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Feedback &#038; Voting<\/h1>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\"><span>Whether online or via tablet at the point of sale, feedback, polls, and surveys help you better understand your customers and encourage their active participation.<\/span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/yawave.com\/wp-content\/uploads\/2022\/05\/rhb-feedback.jpg&#8221; alt=&#8221;RHB Feedback Tool&#8221; title_text=&#8221;rhb-feedback&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Features CTA Section&#8221; _builder_version=&#8221;4.22.1&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#ffffff 50%|rgba(229,229,229,0.25) 100%&#8221; background_color_gradient_start=&#8221;#ffffff&#8221; background_color_gradient_start_position=&#8221;50%&#8221; background_color_gradient_end=&#8221;rgba(229,229,229,0.25)&#8221; custom_padding=&#8221;100px|0px|100px|0px&#8221; custom_padding_tablet=&#8221;100px|0px|100px|0px&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; bottom_divider_style=&#8221;waves&#8221; bottom_divider_color=&#8221;#FFFFFF&#8221; bottom_divider_flip=&#8221;horizontal&#8221; bottom_divider_style_tablet=&#8221;waves&#8221; bottom_divider_style_phone=&#8221;wave&#8221; bottom_divider_style_last_edited=&#8221;on|phone&#8221; bottom_divider_height_tablet=&#8221;&#8221; bottom_divider_height_phone=&#8221;60px&#8221; bottom_divider_height_last_edited=&#8221;on|phone&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; admin_label=&#8221;Right Sided Image&#8221; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;0px|0px|60px|0px|false|false&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;76b1ee4c-8d5f-4c2d-85b9-c449a7bdd80e&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Configure it with ease<\/h2>\n<p>Create comprehensive interaction tools in no time at all\u2014no programming knowledge required:<\/p>\n<ul>\n<li>Customizable Motivation Section for More Conversions<\/li>\n<li>Customizable Fields and User Flows<\/li>\n<li>Flexible creation in multiple languages<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/yawave.com\/wp-content\/uploads\/2022\/06\/Theme.png&#8221; title_text=&#8221;Theme&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.22.1&#8243; animation_style=&#8221;zoom&#8221; animation_direction=&#8221;left&#8221; animation_intensity_zoom=&#8221;5%&#8221; border_color_all=&#8221;rgba(51,51,51,0.1)&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; admin_label=&#8221;Right Sided Image&#8221; module_class=&#8221;custom_row&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;60px|0px|60px|0px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; module_class=&#8221;second-on-mobile&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/yawave.com\/wp-content\/uploads\/2022\/07\/img_home_ContentHub.png&#8221; alt=&#8221;interaction hub yawave&#8221; title_text=&#8221;img_home_ContentHub&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.22.1&#8243; animation_style=&#8221;zoom&#8221; animation_direction=&#8221;left&#8221; animation_intensity_zoom=&#8221;5%&#8221; border_color_all=&#8221;rgba(51,51,51,0.1)&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; module_class=&#8221;first-on-mobile&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;76b1ee4c-8d5f-4c2d-85b9-c449a7bdd80e&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Managing User Engagement<\/h2>\n<p>Take advantage of a content visit to generate engagement on your own platforms:<\/p>\n<ul>\n<li>Network effect through sharing and recommendations<\/li>\n<li>Participation Through Feedback and Voting<\/li>\n<li>Transactions via Form, Subscribe, and Payment<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; admin_label=&#8221;Right Sided Image&#8221; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;60px|0px|20px|0px|false|false&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; min_height=&#8221;481.2px&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;76b1ee4c-8d5f-4c2d-85b9-c449a7bdd80e&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Use the interaction to trigger a follow-up action<\/h2>\n<p>Use a completed interaction as a starting point for insights, automation workflows, and follow-up campaigns:<\/p>\n<ul>\n<li>Detailed Reports \/ Dashboards<\/li>\n<li>Automated Assignment to Segment \/ Dimension<\/li>\n<li>Targeted and personalized follow-up content delivery<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/yawave.com\/wp-content\/uploads\/2022\/07\/flow-contact.png&#8221; title_text=&#8221;flow-contact&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.22.1&#8243; animation_style=&#8221;zoom&#8221; animation_direction=&#8221;left&#8221; animation_intensity_zoom=&#8221;5%&#8221; border_color_all=&#8221;rgba(51,51,51,0.1)&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; admin_label=&#8221;Right Sided Image&#8221; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;76b1ee4c-8d5f-4c2d-85b9-c449a7bdd80e&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Compliance Under Control<\/h2>\n<p>Manage your consent and permission processes in an integrated way across all interactions:<\/p>\n<ul>\n<li>Stored permission data (action, opt-in type, confirmation time) for each contact<\/li>\n<li>Flexibly configurable consent options (simple, confirmed, or double opt-in)<\/li>\n<li>Centrally configurable privacy policies and legal notices for all interaction tools<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;76b1ee4c-8d5f-4c2d-85b9-c449a7bdd80e&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Flexible Integration<\/h2>\n<p>Interaction tools can be integrated into a website, landing page, or individual piece of content in a variety of ways:<\/p>\n<ul>\n<li>Assign a Configured Tool to a Publication (When Using yawave Content Hub)<\/li>\n<li>Easy integration via embed code as a pop-up, widget, or custom<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#0195df&#8221; background_color_gradient_start=&#8221;rgba(255,255,255,0)&#8221; background_color_gradient_end=&#8221;#008cd9&#8243; min_height=&#8221;316.6px&#8221; custom_padding=&#8221;20px||||false|false&#8221; bottom_divider_color=&#8221;#0195DF&#8221; bottom_divider_height=&#8221;272px&#8221; bottom_divider_repeat=&#8221;1x&#8221; background_color_gradient_stops_tablet=&#8221;rgba(255,255,255,0) 0%|#008cd9 100%&#8221; background_color_gradient_stops_phone=&#8221;rgba(255,255,255,0) 0%|#008cd9 100%&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;400px&#8221; box_shadow_blur=&#8221;0px&#8221; box_shadow_spread=&#8221;-80px&#8221; box_shadow_color=&#8221;#FFFFFF&#8221; box_shadow_position=&#8221;inner&#8221; global_module=&#8221;6657&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;http:\/\/yawave.com\/wp-content\/uploads\/2022\/02\/yawave_bg_v2.jpg&#8221; custom_padding=&#8221;60px|50px|60px|50px|false|false&#8221; border_radii=&#8221;on|15px|15px|15px|15px&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px|||60px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Achieve greater success with the yawave Customer Experience Suite.<\/h3>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/calendly.com\/markus-koch\/30min&#8221; button_text=&#8221;Demo erhalten&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;721e7d1a-4196-4412-9ad2-e9328f33faa8&#8243; custom_margin_phone=&#8221;15px||0px|5px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/yawave.com\/wp-content\/uploads\/2022\/05\/footer_bg_wavy_blue.jpg&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;725b4edc-faa2-4b5e-acd1-47d58173e1a3&#8243; global_colors_info=&#8221;{}&#8221;]<strong>Standort<\/strong><\/p>\n<p>yawave AG<br \/>\nHabsburgerstrasse 20<br \/>\n6003 Luzern<br \/>\nSwitzerland<\/p>\n<p>+41 41 340 35 35<br \/>\ncontact@yawave.com<br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;725b4edc-faa2-4b5e-acd1-47d58173e1a3&#8243; global_colors_info=&#8221;{}&#8221;]<strong>Product<\/strong><\/p>\n<p><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/user-hub\/contact-management\/\">Contact Management<\/a><\/span><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/user-hub\/user-portal\/\">User Portal<\/a><\/span><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/user-hub\/loyalty-program\/\">Loyalty-Program<\/a><\/span><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/user-hub\/user-interaction\/\">User Interaction<\/a><\/span><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/interaction-hub\/website-publishing\/\">Website Publishing<\/a><\/span><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/interaction-hub\/social-media-publishing\/\">Social Media Publishing<\/a><\/span><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/interaction-hub\/email-marketing\/\">Email-Marketing<\/a><\/span><br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;725b4edc-faa2-4b5e-acd1-47d58173e1a3&#8243; global_colors_info=&#8221;{}&#8221;]<strong>Solution<\/strong><\/p>\n<p><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/sport\/\">Sport<\/a><\/span><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/association\/\">Associations<\/a><\/span><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/tourismus\/\">Tourism<\/a><\/span><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/media\/\">Media<\/a><\/span><br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;725b4edc-faa2-4b5e-acd1-47d58173e1a3&#8243; global_colors_info=&#8221;{}&#8221;]<strong>Company<\/strong><\/p>\n<p><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/team\/\">Team<\/a><\/span><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/jobs\/\">Jobs<\/a><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/customers\/\">Customers<\/a><\/span><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/docs.yawave.com\/docs\" target=\"_blank\" rel=\"noopener\">Documentation<\/a><\/span><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawavedev.atlassian.net\/servicedesk\/customer\/portal\/3\/group\/7\/create\/45\" target=\"_blank\" rel=\"noopener\">Open a Ticket<\/a><\/span><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/blog\/\">Blog<\/a><\/span><br \/>\n<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/yawave.com\/en\/contact\/\">Contakt<\/a><\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_5,3_5,1_5&#8243; 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