{"id":6717,"date":"2022-02-21T09:57:24","date_gmt":"2022-02-21T08:57:24","guid":{"rendered":"https:\/\/yawave.com\/?page_id=6717"},"modified":"2022-06-02T11:00:58","modified_gmt":"2022-06-02T09:00:58","slug":"service-beratung","status":"publish","type":"page","link":"https:\/\/yawave.com\/de\/service-beratung\/","title":{"rendered":"Service & Beratung"},"content":{"rendered":"

[et_pb_section fb_built=“1″ next_background_color=“#ffffff“ admin_label=“Center Aligned Text “ _builder_version=“4.14.5″ background_color=“#f8fbfe“ background_color_gradient_start=“#0195df“ background_color_gradient_end=“#174a8f“ background_color_gradient_direction=“135deg“ background_image=“http:\/\/yawave.com\/wp-content\/uploads\/2022\/02\/yawave_bg_v2.jpg“ custom_padding=“|0px||0px|false|false“ bottom_divider_style=“waves“ animation_direction=“bottom“ global_colors_info=“{}“][et_pb_row column_structure=“1_2,1_2″ _builder_version=“4.14.5″ _module_preset=“default“ custom_margin=“50px||||false|false“ custom_padding=“||||false|false“ global_colors_info=“{}“][et_pb_column type=“1_2″ _builder_version=“4.14.5″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text _builder_version=“4.14.5″ _module_preset=“6ca588f9-ac17-4b5e-aa89-4a59b7cc4e0f“ global_colors_info=“{}“]<\/p>\n

Kundenorientierte Digitalisierung<\/h1>\n

Von der Vision des Kundenerlebnisses bishin zu einem umsetzbaren Plan mit nach Priorit\u00e4ten geordneten Anforderungen und Releases<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=“1_2″ _builder_version=“4.14.5″ _module_preset=“default“ global_colors_info=“{}“][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ admin_label=“Trust Logos“ _builder_version=“4.14.5″ _module_preset=“default“ use_background_color_gradient=“on“ background_color_gradient_start=“#ffffff“ background_color_gradient_end=“rgba(229,229,229,0.25)“ bottom_divider_style=“waves“ bottom_divider_color=“#FFFFFF“ global_colors_info=“{}“][et_pb_row column_structure=“1_2,1_2″ admin_label=“Right Sided Image“ _builder_version=“4.14.5″ custom_padding=“60px|0px|60px|0px“ locked=“off“ global_colors_info=“{}“][et_pb_column type=“1_2″ _builder_version=“3.25″ custom_padding=“|||“ global_colors_info=“{}“ custom_padding__hover=“|||“][et_pb_image src=“https:\/\/yawave.com\/wp-content\/uploads\/2022\/06\/Service-Beratung.png“ title_text=“Service-Beratung“ align_tablet=“center“ align_phone=“center“ align_last_edited=“on|desktop“ _builder_version=“4.14.5″ animation_style=“zoom“ animation_direction=“left“ animation_intensity_zoom=“5%“ hover_enabled=“0″ border_color_all=“rgba(51,51,51,0.1)“ global_colors_info=“{}“ sticky_enabled=“0″][\/et_pb_image][\/et_pb_column][et_pb_column type=“1_2″ _builder_version=“3.25″ custom_padding=“|||“ global_colors_info=“{}“ custom_padding__hover=“|||“][et_pb_text _builder_version=“4.14.5″ _module_preset=“76b1ee4c-8d5f-4c2d-85b9-c449a7bdd80e“ global_colors_info=“{}“]<\/p>\n

Effizientes, bew\u00e4hrtes Vorgehen<\/h2>\n

Wir blicken auf langj\u00e4hrige Erfahrung in der Kombination von Marketing- mit IT-Konzepten sowie Enterprise Architecture Models zur\u00fcck. Auf dieser Basis haben wir einen wirkungsvollen 4-Stufen-Ansatz f\u00fcr digitale Plattformen und einzigartige Kundenerlebnisse entwickelt.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ admin_label=“Features CTA Section“ _builder_version=“4.14.5″ use_background_color_gradient=“on“ background_color_gradient_start=“#ffffff“ background_color_gradient_end=“rgba(229,229,229,0.25)“ background_color_gradient_start_position=“50%“ custom_padding=“100px|0px|100px|0px“ bottom_divider_style=“waves“ bottom_divider_color=“#FFFFFF“ saved_tabs=“all“ global_colors_info=“{}“][et_pb_row column_structure=“1_2,1_2″ admin_label=“Right Sided Image“ _builder_version=“4.14.5″ custom_padding=“60px|0px|60px|0px“ locked=“off“ global_colors_info=“{}“][et_pb_column type=“1_2″ _builder_version=“3.25″ custom_padding=“|||“ global_colors_info=“{}“ custom_padding__hover=“|||“][et_pb_text _builder_version=“4.14.5″ _module_preset=“76b1ee4c-8d5f-4c2d-85b9-c449a7bdd80e“ global_colors_info=“{}“]Step 01<\/span><\/p>\n

Customer Journey und Roadmap<\/h2>\n

Der Kunde zuerst \u2013 in diesem Sinn schaffen wir eine klare Orientierung und Empfehlung f\u00fcr das zuk\u00fcnftige Kundenerlebnis. Wir liefern eine aussagekr\u00e4ftige Vision f\u00fcr einen 3-Jahres-Planungszeitraum und eine umfassende Liste innovativer Ideen, wie Kundeninteraktionen on- und offline f\u00fcr mehr Wachstum verbessert werden k\u00f6nnen.[\/et_pb_text][\/et_pb_column][et_pb_column type=“1_2″ _builder_version=“3.25″ custom_padding=“|||“ global_colors_info=“{}“ custom_padding__hover=“|||“][et_pb_text _builder_version=“4.14.5″ _module_preset=“default“ text_font=“||||||||“ global_colors_info=“{}“]Experience Map<\/span><\/p>\n

Wir strukturieren Dein Zielerlebnis und veranschaulichen dieses als \u201eBig Picture\u201c-Strategie auf einem Poster[\/et_pb_text][et_pb_divider color=“#0195DF“ _builder_version=“4.14.5″ _module_preset=“default“ background_color=“RGBA(255,255,255,0)“ global_colors_info=“{}“][\/et_pb_divider][et_pb_text _builder_version=“4.14.5″ _module_preset=“default“ text_font=“||||||||“ global_colors_info=“{}“]Ideen<\/span><\/p>\n

Wir generieren starke Ideen f\u00fcr Deine Kundeninteraktionen \u2013 in der Regel zwischen 100 und 200 umsetzbare Ideen[\/et_pb_text][et_pb_divider color=“#0195DF“ _builder_version=“4.14.5″ _module_preset=“default“ background_color=“RGBA(255,255,255,0)“ global_colors_info=“{}“][\/et_pb_divider][et_pb_text _builder_version=“4.14.5″ _module_preset=“default“ text_font=“||||||||“ global_colors_info=“{}“]<\/p>\n

Roadmap<\/span><\/p>\n

Wir bewerten und clustern alle Ideen und priorisieren sie entlang einer umsetzbaren 3-Jahres-Roadmap<\/p>\n

[\/et_pb_text][et_pb_divider color=“#0195DF“ _builder_version=“4.14.5″ _module_preset=“default“ background_color=“RGBA(255,255,255,0)“ global_colors_info=“{}“][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=“1_2,1_2″ admin_label=“Right Sided Image“ _builder_version=“4.14.5″ custom_padding=“60px|0px|60px|0px“ locked=“off“ global_colors_info=“{}“][et_pb_column type=“1_2″ _builder_version=“3.25″ custom_padding=“|||“ global_colors_info=“{}“ custom_padding__hover=“|||“][et_pb_text _builder_version=“4.14.5″ _module_preset=“76b1ee4c-8d5f-4c2d-85b9-c449a7bdd80e“ global_colors_info=“{}“]Step 02<\/span><\/p>\n

Performance-Messung und Optimierung<\/h2>\n

Miss die Kundenwertsch\u00f6pfungskette. Entlang der Customer Journey analysieren wir die aktuelle Performance von der Bekanntheit bis zur Loyalit\u00e4t. Zudem identifizieren wir Optimierungspotenziale und decken L\u00fccken auf \u2013 daraus leiten wir relevante KPIs f\u00fcr ein wirkungsvolles, kontinuierliches Monitoring ab.[\/et_pb_text][\/et_pb_column][et_pb_column type=“1_2″ _builder_version=“3.25″ custom_padding=“|||“ global_colors_info=“{}“ custom_padding__hover=“|||“][et_pb_text _builder_version=“4.14.5″ _module_preset=“default“ text_font=“||||||||“ global_colors_info=“{}“]<\/p>\n

Performance<\/span><\/p>\n

Wir messen die aktuelle Leistung an allen Touchpoints mit Schwerpunkt auf Reichweite und Konversion<\/p>\n

[\/et_pb_text][et_pb_divider color=“#0195DF“ _builder_version=“4.14.5″ _module_preset=“default“ background_color=“RGBA(255,255,255,0)“ global_colors_info=“{}“][\/et_pb_divider][et_pb_text _builder_version=“4.14.5″ _module_preset=“default“ text_font=“||||||||“ global_colors_info=“{}“]Optimierung<\/span><\/p>\n

Wir zeigen Optimierungspotenzial entlang des Customer Funnels und identifizieren L\u00fccken bei der Messung[\/et_pb_text][et_pb_divider color=“#0195DF“ _builder_version=“4.14.5″ _module_preset=“default“ background_color=“RGBA(255,255,255,0)“ global_colors_info=“{}“][\/et_pb_divider][et_pb_text _builder_version=“4.14.5″ _module_preset=“default“ text_font=“||||||||“ global_colors_info=“{}“]KPIs<\/span><\/p>\n

Wir definieren gemeinsam relevante KPIs f\u00fcr die laufende \u00dcberwachung und Steuerung der Customer Journey[\/et_pb_text][et_pb_divider color=“#0195DF“ _builder_version=“4.14.5″ _module_preset=“default“ background_color=“RGBA(255,255,255,0)“ global_colors_info=“{}“][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ _builder_version=“4.14.5″ _module_preset=“default“ global_colors_info=“{}“][et_pb_row column_structure=“1_2,1_2″ admin_label=“Right Sided Image“ _builder_version=“4.14.5″ custom_padding=“60px|0px|60px|0px“ locked=“off“ global_colors_info=“{}“][et_pb_column type=“1_2″ _builder_version=“3.25″ custom_padding=“|||“ global_colors_info=“{}“ custom_padding__hover=“|||“][et_pb_text _builder_version=“4.14.5″ _module_preset=“76b1ee4c-8d5f-4c2d-85b9-c449a7bdd80e“ global_colors_info=“{}“]Step 03<\/span><\/p>\n

Plattformstruktur und User Stories<\/h2>\n

Basierend auf der klaren Vision des zuk\u00fcnftigen Kundenerlebnisses stellen wir die digitale Plattform als strukturierte Karte dar und leiten klare Anforderungen in Form von User Stories ab \u2013 wir bewerten diese und sch\u00e4tzen die Kosten, um eine sinnvolle Umsetzung zu erm\u00f6glichen.[\/et_pb_text][\/et_pb_column][et_pb_column type=“1_2″ _builder_version=“3.25″ custom_padding=“|||“ global_colors_info=“{}“ custom_padding__hover=“|||“][et_pb_text _builder_version=“4.14.5″ _module_preset=“default“ text_font=“||||||||“ global_colors_info=“{}“]<\/p>\n

Plattformstruktur<\/span><\/p>\n

Wir strukturieren und illustrieren die zuk\u00fcnftige digitale Plattform (Epic Map) f\u00fcr einen klaren Umsetzungsplan<\/p>\n

[\/et_pb_text][et_pb_divider color=“#0195DF“ _builder_version=“4.14.5″ _module_preset=“default“ background_color=“RGBA(255,255,255,0)“ global_colors_info=“{}“][\/et_pb_divider][et_pb_text _builder_version=“4.14.5″ _module_preset=“default“ text_font=“||||||||“ global_colors_info=“{}“]Anforderungen<\/span><\/p>\n

Wir erarbeiten eine umfassende Liste von funktionalen Anforderungen, sch\u00e4tzen und priorisieren diese [\/et_pb_text][et_pb_divider color=“#0195DF“ _builder_version=“4.14.5″ _module_preset=“default“ background_color=“RGBA(255,255,255,0)“ global_colors_info=“{}“][\/et_pb_divider][et_pb_text _builder_version=“4.14.5″ _module_preset=“default“ text_font=“||||||||“ global_colors_info=“{}“]<\/p>\n

Releases<\/span><\/p>\n

Wir gruppieren in sinnvollen Clustern und erm\u00f6glichen so eine flexible Implementierung \u00fcber die Zeit<\/p>\n

[\/et_pb_text][et_pb_divider color=“#0195DF“ _builder_version=“4.14.5″ _module_preset=“default“ background_color=“RGBA(255,255,255,0)“ global_colors_info=“{}“][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=“1_2,1_2″ admin_label=“Right Sided Image“ _builder_version=“4.14.5″ custom_padding=“60px|0px|60px|0px“ locked=“off“ global_colors_info=“{}“][et_pb_column type=“1_2″ _builder_version=“3.25″ custom_padding=“|||“ global_colors_info=“{}“ custom_padding__hover=“|||“][et_pb_text _builder_version=“4.14.5″ _module_preset=“76b1ee4c-8d5f-4c2d-85b9-c449a7bdd80e“ global_colors_info=“{}“]Step 04<\/span><\/p>\n

Agile Entwicklung und
\nsmarter Betrieb<\/h2>\n

In zweiw\u00f6chigen Sprints entwickeln wir die Plattform effizient in Releases entlang des ausgearbeiteten, \u00fcbersichtlichen User Story Backlogs \u2013 nach dem Go-Live mit einer Version 1.0 reichern wir die Plattform st\u00e4ndig mit zus\u00e4tzlichen Features bzw. Releases an.[\/et_pb_text][\/et_pb_column][et_pb_column type=“1_2″ _builder_version=“3.25″ custom_padding=“|||“ global_colors_info=“{}“ custom_padding__hover=“|||“][et_pb_text _builder_version=“4.14.5″ _module_preset=“default“ text_font=“||||||||“ global_colors_info=“{}“]Entwicklung<\/span><\/p>\n

Wir arbeiten in zweiw\u00f6chigen Sprints eng mit Dir zusammen \u2013 effizient und effektiv[\/et_pb_text][et_pb_divider color=“#0195DF“ _builder_version=“4.14.5″ _module_preset=“default“ background_color=“RGBA(255,255,255,0)“ global_colors_info=“{}“][\/et_pb_divider][et_pb_text _builder_version=“4.14.5″ _module_preset=“default“ text_font=“||||||||“ global_colors_info=“{}“]<\/p>\n

Betrieb<\/span><\/p>\n

Wir gew\u00e4hrleisten einen effizienten Plattformbetrieb und eine gezielte, kontinuierliche Weiterentwicklung<\/p>\n

[\/et_pb_text][et_pb_divider color=“#0195DF“ _builder_version=“4.14.5″ _module_preset=“default“ background_color=“RGBA(255,255,255,0)“ global_colors_info=“{}“][\/et_pb_divider][et_pb_text _builder_version=“4.14.5″ _module_preset=“default“ text_font=“||||||||“ global_colors_info=“{}“]<\/p>\n

Steuerung<\/span><\/p>\n

Wir erm\u00f6glichen \u00dcberwachung und Steuerung von Plattforminteraktionen f\u00fcr mehr Kundenerfolg<\/p>\n

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Deine Community. Dein Content. Deine Conversions.<\/h3>\n

[\/et_pb_text][et_pb_button button_url=“https:\/\/calendly.com\/markus-koch\/30min“ button_text=“Austausch vereinbaren“ _builder_version=“4.14.5″ _module_preset=“b8fa3559-8baa-4ff5-8a2f-e3752882096f“ custom_margin=“15px||0px|60px|false|false“ custom_margin_tablet=“15px||0px|60px|false|false“ custom_margin_phone=“15px||0px|0px|false|false“ custom_margin_last_edited=“on|phone“ global_colors_info=“{}“ button_bg_color__hover_enabled=“off|desktop“ button_text_color__hover_enabled=“off|desktop“ button_text_color__hover=“#000000″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Kundenorientierte Digitalisierung Von der Vision des Kundenerlebnisses bishin zu einem umsetzbaren Plan mit nach Priorit\u00e4ten geordneten Anforderungen und ReleasesEffizientes, bew\u00e4hrtes Vorgehen Wir blicken auf langj\u00e4hrige Erfahrung in der Kombination von Marketing- mit IT-Konzepten sowie Enterprise Architecture Models zur\u00fcck. Auf dieser Basis haben wir einen wirkungsvollen 4-Stufen-Ansatz f\u00fcr digitale Plattformen und einzigartige Kundenerlebnisse entwickelt.Step 01 Customer […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-6717","page","type-page","status-publish","hentry"],"yoast_head":"\nService & Beratung - yawave User Interaction Suite<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yawave.com\/de\/service-beratung\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service & Beratung - yawave User Interaction Suite\" \/>\n<meta property=\"og:description\" content=\"Kundenorientierte Digitalisierung Von der Vision des Kundenerlebnisses bishin zu einem umsetzbaren Plan mit nach Priorit\u00e4ten geordneten Anforderungen und ReleasesEffizientes, bew\u00e4hrtes Vorgehen Wir blicken auf langj\u00e4hrige Erfahrung in der Kombination von Marketing- mit IT-Konzepten sowie Enterprise Architecture Models zur\u00fcck. 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